PagePath adds Custom Messaging to MyOrderDesk.
Printer’s have new controls for customizing e-mail directed at customers.
Aurora, IL, February 04, 2002 – PagePath Technologies has expanded the control a shop has over the messaging component of the MyOrderDesk online workflow system. In response to customer requests for increased customizability, the automated e-mail messages MyOrderDesk sends to a shop’s customers during various phases of the online workflow process can now be easily edited in the message customization center.
The private labeled solution provides a sophisticated online workflow for print pros. The free upgrade is in addition to recent enhancements to the existing SimpleSend™ and LAUNCH!™ file transfer options, the PDF2U™ print ready file output and proofing system, as well as the ezMerge™ variable data input, proofing, approval and file output system.
“Delivering this new, free add-on so quickly after last month’s release of Version 9 of MyOrderDesk strongly demonstrates our tradition of customer responsiveness,” said Steve Ciesemier, vice-president, PagePath Technologies, Inc.
Up to now only the “Job Received” message and Signature (added to all the e-mails) were modifiable. Now, messages alerting the customer to changes in the Digital Asset Manager, the Job Status, the Job Ticket information, and the Job Approval status can all be edited. Finally, the Forgot Password, Proof, New User Greeting, and error alert messages are also open to customization.
With MyOrderDesk, printers, reprographers, signmakers, and copyshops, etc. can easily add an automated system for file transfer, order entry, re-order, proofing, and approval. After receiving a customer’s order, the shop’s MyOrderDesk system can automatically create a proof for the customer, notify the shop’s staff, request approval from the customer’s appropriate supervisor, or purchasing agent, and create a print ready output file.
MyOrderDesk is widely recognized in small and mid-sized print shops. It was voted “Product of the Year” by the membership of PrintImage International, and was named a “Best of Breed” technology by Xerox. Headquartered in the Silicon Prairie city of Aurora, Illinois, PagePath was founded in 1983.
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http://www.PagePath.com for MyOrderDesk